Quality and Service are the two fundamental pillars in the success of a Destination Dining pub. You need to have your offer well honed; this will be based on some sound research into the demographics and understanding of the local competition. Casual dining has its place, but destination dining is an experience! Get this right, word will spread, and you will enjoy lots of repeat custom. These sites need operators with some flair, a desire for delivering quality and the ability to develop menus that are executed with pride and excellence.
Attention to detail is important, the ability to create the perfect atmosphere and deliver top notch customer service alongside delicious food is key. Operators of Destination Dining pubs need to have the ability to not only deliver the goods but also market their pubs not just locally but to also encourage drive to custom.
What the experts say
Online presence is also key to these pubs as customers will check out the offer and price before setting off to get to you.
The ability to develop, implement and maintain a food offer whilst possessing the leadership to consistently deliver a high-quality memorable dining experience.”
Great food, great drink, great standards and amazing hospitality are what you need to win in this sector.
The toughest of all types of operation! Know your target consumer – you must do your market research and visit the competition.”
Consistency is the key! Your customers are likely to be travelling further to visit you and probably paying a little bit more, so expectation will be high and you will have the drive to deliver amazing experiences consistently,
Standards are paramount right from the customer pulling up in the car park. People have chosen to drive to your venue – you will only get one chance to impress them and create raving fans!”